Sales
Fanitek provides products and technical services through licensed sales and service centers throughout the world. We maintain the highest values and standards of product quality, just like our customers.
Our objective is to maintain long-term partnerships with each of our customers. We seek constant feedback on our products and services and carefully maintain customer user information, there by truly meeting customer demands for safety, convenience and thorough service.
Delivery of Products
1．Stock inventory
We maintain a vast inventory of products and accessory parts in our warehouses and licensed sales and service centers. We can access urgently needed products rapidly, satisfying the need for quick delivery.
2．Emergency supplies
When a customer needs a product immediately, our production department uses a mobile emergency response team to provide 24-hour support, seven days a week. We don't let costs build up for our customers while they wait for accessories.
3．Normal delivery
Our licensed sales and service representatives will find the fastest shipment options to meet customer needs. Our system constantly monitors every aspect of production to ensure that customers receive products on time.
Training
Fanitek's training and education system ensures regular training for all our production employees and service center representatives. Ongoing education focuses on our products, service, corporate values, and the latest developments in fluid systems technologies. We conduct technical exchanges with our strategic customers, enabling us to make prompt product adjustments based on customer needs. Our goal is to understand the requirements of all our customers and undertake cutting edge training and technological exchanges on a group basis.
Technical Support
The engineers in Fanitek's licensed sales and service centers have each received professional technical and service training. They help customers select the most compatible products based on their individual requirements, offering the greatest satisfaction with the most competitive prices.
Our licensed sales and service centers can also assist customers with special or non-standard product specification requirements. Our designers will determine as quickly as possible how we can satisfy their specific needs.
